AiMentor Privacy Policy

1. Information Collection

1.1 Personal Information Collected

• Name of the student and parent(s)/guardian(s)
• Email address of the student and parent(s)/guardian(s)
• Mobile number(s) of the parent(s)/guardian(s)
• Student's current year of study at school
• Name and the year of the exam the student is preparing for

1.2 Performance and Usage Data

• Questions, tests, advice, and exam practice history related data of the student
• Student performance metrics related data
• Learning progress related data

2. Purpose of Data Collection

2.1 Registration and Account Verification

• Create and manage user accounts
• Authenticate user access
• Communication purposes

2.2 Educational Support

• Personalize learning experience
• Identify learning strengths and weaknesses
• Generate targeted practice questions
• Provide adaptive learning support
• Provide feedback for the student and parent(s)/guardian(s)

3. Data Usage and Protection

3.1 Data Confidentiality

• Student performance data is strictly confidential
• No data will be shared with third parties
• Used exclusively for educational and communication purposes

3.2 Tutor-Student Communication Protection

• Personal details are never shared with tutors
• Tutors cannot access full personal information of students
• Communication is facilitated through secure, anonymized platform channels
• Students and tutors are prohibited from exchanging personal contact information
• All guidance and communication must remain within the AiMentor platform

3.3 Data Security

• Implement industry-standard encryption
• Secure data storage protocols
• Regular security audits and updates

4. Data Retention and Deletion

4.1 Performance Data

• Student identified personal performance data is retained for the duration of the student's active subscription
• Can be deleted upon request by parent/guardian

4.2 Account Deletion

• Complete account and associated student identified personal data can be requested for deletion
• Request processed within 30 days

5. Parental Consent and Control

5.1 Parental Oversight

• Parents/guardians must supervise platform usage
• Parents have greater control over account management

5.2 Consent Mechanism

• Explicit consent is required during account creation
• Option to review and modify data collection preferences

6. Cookies and Tracking

6.1 Essential Cookies

• Used for platform functionality
• Do not track personal information beyond platform usage

6.2 Analytics

• Aggregate, anonymized data used for platform improvement
• No individual student identification in overall analytics

7. Third-Party Services

7.1 Payment Processing

• Secure, PCI-compliant payment gateways
• No storage of full payment details

7.2 Tutoring Services

• Human tutors bound by strict confidentiality agreements
• No sharing of student-specific information

8. Children's Privacy

8.1 Compliance

• Adhere to Australian children's online privacy regulations
• Minimal data collection
• Parental consent mandatory

9. Updates to Privacy Policy

9.1 Policy Modifications

• Updates published on the website
• Continued use implies acceptance of new terms

10. Contact and Inquiries

For privacy-related questions: info@ai-mentor.com.au